E-Page/MultiTrace User Guidance for Members

1. Introduction - Quick Start


Welcome to the e-page MultiTrace User Guidance - for Members

On this e-page you will find guidance on how to use MultiTrace, the new traceability system of the Rainforest Alliance/UTZ, including: quick start guides, instruction videos, training webinars, checklists and templates. 

MultiTrace is currently being used in the Hazelnut program by both members and certification bodies. MultiTrace is now available for the Coffee program!


Getting Certified


Licenses for the Coffee and Hazelnut program are requested through MultiTrace. 

If it is determined that you need an audit, this audit needs to be scheduled in MultiTrace. Please get in touch with your Certification Body to schedule the audit in the system and request your license. 

If you are audit exempted please contact our Member Support team at membersupport@utz.org. 

Instructions using the functionalities in MultiTrace are shown in this guidance. 

Please use the table of contents on the right side to navigate through the manual.

You can also save and share this e-page with your colleagues by clicking on 'Print book' under the section Administration on the right side. 


guide_logoQuick Start Guides:               


video_logoInstruction Videos:


Activity
Link to video
Registration - Create an account Registration - Create an account
Registration - Add your product Registration - Add your product
Audits - Accept an Audit Audits - Accept an Audit
Audits - Prepare for an audit Audits - Prepare for an audit
Audits - Group Member Registry form Audits - Group Member Registry form
Audits - Self Assessment Producer Audits - Self Assessment Producer
Audits - Self Assessment Supply Chain Actor Audits - Self Assessment SCA
Transactions - Report Sell Transactions - Report Sell
Transactions - Report Conversion Transactions - Report Conversion
Transactions - Redeem Volume Transactions - Redeem Volume
Transactions - Remove Volume Transactions - Remove Volume
Please note: screens might slightly change depending on the Certificate Holder type and used commodity.


 Webinar recordings:


guide_logoFollow the E-learning to learn how to use MultiTrace


guide_logoDownload Logos     

Cexcellogohecklists and templates: