MultiTrace User Guidance for CB

Welcome to the e-page MultiTrace User Guidance - for Certification Bodies.

On this e-page you will find guidance on how to use MultiTrace, the new traceability system of the Rainforest Alliance (UTZ Certified).

Currently, MultiTrace is only being used in the Coffee and Hazelnut program by both members and certification bodies.

Licenses for the Coffee and Hazelnut program are requested through MultiTrace. 

Prior to performing the license request, the audit needs to be scheduled in MultiTrace. Please make sure to get the role approvals (auditor, certifier, scope and commodities) before starting the audit process.

Instructions using the functionalities in MultiTrace are shown in guidance recordings. 

Please use the table of contents on the right side to navigate through the manual.

You can also print and share this e-page with your colleagues by clicking on 'Print book' under the section Administration on the right side.

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  • 4. Audit preparation

    MultiTrace offers members, CBs and UTZ the possibility to see at all times when the audits are going to take place. Additionally, the system not only checks that the length of the audit follows the Protocol’s rules but also garantees that suchs audits are only done by approved CBs.

    Once you have decided to audit a member, you will need to plan the audit in MultiTrace.

    Please be aware that after the audit has taken place, you will have to upload the findings within one week after the last day of the audit (!)

    Please use the table of contents on the right side to navigate through the content. 

    4.1 Planning the audit
    4.2 Self assessment member
    4.3 Group member registry producing members
    4.4 Confirm Audit Preparation
    4.5 Transaction management