MultiTrace User Guidance for CB

Welcome to the e-page MultiTrace User Guidance - for Certification Bodies.

On this e-page you will find guidance on how to use MultiTrace, the new traceability system of the Rainforest Alliance (UTZ Certified).

Currently, MultiTrace is only being used in the Coffee and Hazelnut program by both members and certification bodies.

Licenses for the Coffee and Hazelnut program are requested through MultiTrace. 

Prior to performing the license request, the audit needs to be scheduled in MultiTrace. Please make sure to get the role approvals (auditor, certifier, scope and commodities) before starting the audit process.

Instructions using the functionalities in MultiTrace are shown in guidance recordings. 

Please use the table of contents on the right side to navigate through the manual.

You can also print and share this e-page with your colleagues by clicking on 'Print book' under the section Administration on the right side.


  • Print book

  • Print this chapter


  • 1. Introduction - Quick Start

    Welcome to the e-page MultiTrace User Guidance - for Certification Bodies.

    On this e-page you will find guidance on how to use MultiTrace, the new traceability system of the Rainforest Alliance (UTZ Certified).

    MultiTrace is currently being used in the Hazelnut program by both members and certification bodies. MultiTrace is now available for the Coffee program! 

    Licenses are requested through MultiTrace. 

    Prior to performing the license request, the audit needs to be scheduled in MultiTrace. Please make sure to get the role approvals (auditor, certifier, scope and commodities) before starting the audit process.
    Please use the table of contents on the right side to navigate through the manual.

    Instructions using the functionalities in MultiTrace are shown in guidance recordings. 

    You can also save and share this e-page with your colleagues by clicking on 'Print book' under the section Administration on the right side.


    guide_logoQuick Start Guides:



    video_logoInstruction Videos:

    Activity
    Link to video
    Scheduling an audit in MultiTrace Plan Audit
    Providing audit findingsAudit Findings
    Requesting a license
    License Request
    Resubmitting a license requestResubmit License Request
    How to fill in the Group Member Registry template
    (for members)
    Group Member Registry



    excellogoChecklists and templates: