MultiTrace User Guidance for CB
Welcome to the e-page MultiTrace User Guidance - for Certification Bodies.
On this e-page you will find guidance on how to use MultiTrace, the new traceability system of the Rainforest Alliance (UTZ Certified).
Currently, MultiTrace is only being used in the Coffee and Hazelnut program by both members and certification bodies.
Licenses for the Coffee and Hazelnut program are requested through MultiTrace.
Prior to performing the license request, the audit needs to be scheduled in MultiTrace. Please make sure to get the role approvals (auditor, certifier, scope and commodities) before starting the audit process.
Instructions using the functionalities in MultiTrace are shown in guidance recordings.
Please use the table of contents
on the right side to navigate through the manual.
You can also print and share this e-page with your colleagues by clicking on 'Print book' under the section Administration on the right side.
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3. Manage your settings
3.2. Remove users
To remove a user, simply navigate to the Staff tab and click on the Delete icon next to the relevant staff member. The user will be removed from your CB's account, but will continue to exist both in MultiTrace and the UTZ Academy Online.