1. Introduction - Quick Start
Welcome to the e-page MultiTrace User Guidance - for Certification Bodies.
On this e-page you will find guidance on how to use MultiTrace, the new traceability system of the Rainforest Alliance (UTZ Certified).
MultiTrace is currently being used in the Hazelnut program by both members and certification bodies. MultiTrace is now available for the Coffee program!
Licenses are requested through MultiTrace.
Prior to performing the license request, the audit needs to be scheduled in MultiTrace. Please make sure to get the role approvals (auditor, certifier, scope and commodities) before starting the audit process.
Please use the table of contents on the right side to navigate through the manual.
Instructions using the functionalities in MultiTrace are shown in guidance recordings.
You can also save and share this e-page with your colleagues by clicking on 'Print book' under the section Administration on the right side.
Quick Start Guides:- Audit scheduling & Licensing
- How to fill in the audit findings checklist
- Validate Group Member Registry in License Request
Instruction Videos:
Activity | Link to video |
|---|---|
| Scheduling an audit in MultiTrace | Plan Audit |
| Providing audit findings | Audit Findings |
| Requesting a license | License Request |
| Resubmitting a license request | Resubmit License Request |
| How to fill in the Group Member Registry template (for members) | Group Member Registry |
Checklists and templates: