1. Introduction - Quick Start

Welcome to the e-page MultiTrace User Guidance - for Certification Bodies.

On this e-page you will find guidance on how to use MultiTrace, the new traceability system of the Rainforest Alliance (UTZ Certified).

MultiTrace is currently being used in the Hazelnut program by both members and certification bodies. MultiTrace is now available for the Coffee program! 

Licenses are requested through MultiTrace. 

Prior to performing the license request, the audit needs to be scheduled in MultiTrace. Please make sure to get the role approvals (auditor, certifier, scope and commodities) before starting the audit process.
Please use the table of contents on the right side to navigate through the manual.

Instructions using the functionalities in MultiTrace are shown in guidance recordings. 

You can also save and share this e-page with your colleagues by clicking on 'Print book' under the section Administration on the right side.

guide_logoQuick Start Guides:

video_logoInstruction Videos:

Link to video
Scheduling an audit in MultiTrace Plan Audit
Providing audit findingsAudit Findings
Requesting a license
License Request
Resubmitting a license requestResubmit License Request
How to fill in the Group Member Registry template
(for members)
Group Member Registry

excellogoChecklists and templates: