Skip to main content
Side Block Position
Skip Course sections
Course sections
  • Introduction
  • Welcome Video
  • Course Navigation
  • What is the Rainforest Alliance?
  • Introduction to the Sustainable Agriculture Standard V1.4 (SAS V1.4)
  • Knowledge Hub
  • SAS V1.4 Requirement Types and Applicability
  • Chapter 1: Management
  • Management - Introduction
  • Management 1.1 - Management Capacity
  • Management 1.2 - Part 1 - Administration 
  • Management 1.2 - Part 2 - Farm Maps and Geolocation  
  • Management 1.3 - Risk Assessment and Management Plan
  • Management 1.4 - Internal Inspection and Self-Assessment
  • Management 1.5 - Part 1 - Grievance Mechanism
  • Management 1.5 - Part 2 - Grievance Mechanism
  • Management 1.6 - Part 1 - Gender Equality
  • Management 1.6 - Part 2 - Gender Equality
  • Management 1.7 - Indicator Data
  • Quiz Chapter 1: Management
  • Chapter 2: Traceability
  • Traceability - Introduction
  • Traceability 2.1 - Traceability
  • Traceability 2.2 - Online Platform
  • Traceability 2.3 - Mass Balance
  • Quiz Chapter 2: Traceability
  • Chapter 3: Premium
  • Premium - Introduction
  • Premium 3.1-3.4
  • Quiz Chapter 3: Premium
  • Chapter 4: Farming
  • Farming - Introduction
  • Farming 4.1 - Planting and Rotation
  • Farming 4.2 - Pruning and Renovation of Tree Crops
  • Farming 4.3 - Genetically Modified Organisms
  • Farming 4.4 - Part 1 - Soil Fertility and Conservation
  • Farming 4.4 - Part 2 - Soil Fertility and Conservation
  • Farming 4.5 - Integrated Pest Management
  • Farming 4.6 - Part 1 - Agrochemicals Management
  • Farming 4.6 - Part 2 - Agrochemicals Management
  • Farming 4.6 - Part 3 - Agrochemicals Management
  • Farming 4.7 - Harvest and Post-Harvest Practices
  • Relevant Links
  • Quiz Chapter 4: Farming
  • Chapter 5: Social
  • Social - Introduction
  • Social 5.1 - Part 1 - Assess and Address: Definitions
  • Social 5.1 - Part 2 - Assess and Address
  • Social 5.1 - Part 3 - Assess and Address
  • Social 5.2 - Freedom of Association and Collective Bargaining
  • Social 5.3- Wages and Contracts
  • Social 5.4 - Living Wage
  • Social 5.5 - Working Conditions
  • Social 5.6 - Health and Safety
  • Social 5.7 - Housing and Living Conditions
  • Social 5.8 - Communities
  • Relevant Links
  • Quiz Chapter 5: Social
  • Chapter 6: Environment
  • Environment - Introduction
  • Environment 6.1 - Natural Ecosystems and Protected Areas
  • Environment 6.2 - Conservation and Enhancement of Natural Ecosystems 
  • Environment 6.3 - Riparian Buffers
  • Environment 6.4 - Protection of Wildlife and Biodiversity
  • Environment 6.5 - Water Management and Conservation
  • Environment 6.6 - Wastewater Management
  • Environment 6.7 - Waste Management
  • Environment 6.8 - Energy Efficiency
  • Relevant Links
  • Quiz Chapter 6: Environment
  • Indicator Data
  • Introduction to indicators and data points
  • Data collection process
  • Shade trees
  • Fertilizer use
  • Farm size and production
  • Pesticide use
  • Water use
  • Wood use
  • Natural vegetation
  • Assess and Address
  • Energy use
  • Data verification and validation process
  • Data tool on the Rainforest Alliance Certification Platform
  • Quiz Indicator Data
  • Platforms: MyRA and RACP
  • Rainforest Alliance Online Systems
  • Farm Certification Journey: MyRA and RACP
  • Resources
  • Rainforest Alliance Certification Binding Documents
  • Rainforest Alliance Certification Non-Binding Documents
  • E-course videos for download
  • Policy for Kenya (Tea): Farm and Supply Chain Certification
  • Rainforest Alliance License Agreement General Terms and Conditions
Rainforest Alliance Learning Network
Create new account Forgotten your username or password?
  • Home
  • Tools
  • E-Courses
  • Support
  • Privacy Policy
  • More
  1. E-course / Rainforest Alliance Sustainable Agriculture Standard V1.4
  2. Chapter 1: Management
  3. Management 1.5 - Part 1 - Grievance Mechanism

Management 1.5 - Part 1 - Grievance Mechanism

Management 1.5 - Part 1 - Grievance Mechanism

Completion requirements
View
Click Management 1.5 - Grievance Mechanism (part 1).pdf link to view the file.

Back to Course

Support: learn@ra.org 
©2024 - All rights reserved - Privacy Policy

You are currently using guest access (Log in)
Data retention summary
Get the mobile app