E-Page/MultiTrace User Guidance for Members
You can deregister a commodity if you are no longer producing or trading that product or you can deregister your MultiTrace company account.
Note: If you want to remove a user from your account please see chapter 5.
To remove a commodity or deregister your MultiTrace company account, go to Deregister in Quick Actions. See if you have any pending transactions. It is not possible to deregister while there are unconfirmed transactions.
Select the commodity you want to deregister. If you select all, your entire company account will be deregistered.
In case you have deregistered your account by accident, or you want to join the certification program again, please contact us as to reactivate your account.