E-Page/MultiTrace User Guidance for Members

Welcome to the e-page MultiTrace User Guidance - for Members.

On this e-page you will find guidance on how to use MultiTrace, the new traceability system of the Rainforest Alliance (UTZ Certified), including: quick start guides, instruction videos, training webinars, checklists and templates.

Currently, MultiTrace is only being used in the Coffee and Hazelnut program by both members and certification bodies. 

Licenses for the Coffee and Hazelnut program are requested through MultiTrace. 

Prior to getting a license, an audit needs to be scheduled in MultiTrace. Please get in touch with your Certification Body to schedule the audit in the system. 

If you are audit exemptedplease contact our Member Support team at membersupport@utz.org.

Instructions using the functionalities in MultiTrace are shown in guidance recordings. 

Please use the table of contents on the right side to navigate through the manual. 


5. Manage your settings

5.8. Stock Settings

Traded volumes are aggregated by identifying attributes, like Green coffee and Arabica. When reporting a trade, you will identify your products in stock by their characteristics.

Another way to identify your products in stock is to use transaction specific Reference information. Transactions that carry a reference number will be listed in your stock overview.

Option to aggregate volumes

The Trading & Stock section lists by default the view of volumes carrying reference information. If you do not prefer to view all transactions listed with their reference numbers, you can change the setting to aggregate volumes in MultiTrace.

Note that past aggregated volumes will remain as they are. Transactions are listed with their reference number. If you want future transactions to be aggregated, please go to your dashboard to change this setting.