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Frequently Asked Questions and Answers

This is the FAQ pages for all the users in RALN. The purpose of creating this page is to provide all of our users with pleasant experience. 

Training type: E-Page
Training name: Frequently Asked Questions and Answers
Starting date: 22 de septiembre de 2021
Language: Multiple
Country: Other/NA
Topic: Other
Main target group: All/any
Commodity: All/any
Training type: E-Page
Training name: E-Page / MultiTrace User Guidance for Tea Members [TR/JA/CN[
Starting date: 13 de enero de 2021
Language: Multiple
Country: Other/NA
Topic: Multi-Trace
Main target group: All/any
Commodity: Tea

KM Self-assessment

Welcome to this self-assessment on the following topics:
  • New Transition Timelines
  • Traceability Certification Royalties
  • (New) Labeling Policy

This self-assessment should be filled in by 31st August 2022. The next step is a more in-depth assessment which will take place in September/October. If you have any questions please reach out to your manager or Sun Jenzen (sjenzen@ra.org)


Training type: E-course
Training name: KM Self-assessment
Starting date: 7 de julio de 2022
Language: English
Country: Other/NA
Topic: Other
Main target group: Rainforest Alliance Staff
Commodity: All/any
Training type: E-Page
Training name: E-page / Multitrace / Home
Starting date: 10 de octubre de 2020
Language: English
Country: Other/NA
Topic: Multi-Trace
Main target group: All/any
Commodity: All/any
Training type: E-Page
Training name: E-Page / MultiTrace User Guidance for Tea Members Eng/ID/ES/VI
Starting date: 1 de enero de 2021
Language: Multiple
Country: Other/NA
Topic: Multi-Trace
Main target group: All/any
Commodity: Tea
Training type: E-Page
Training name: E-Page / Mutual Recognition Chain of Custody
Starting date: 1 de mayo de 2019
Language: English
Country: Other/NA
Topic: Other
Main target group: All/any
Commodity: All/any
Training type: E-Page
Training name: E-page / MultiTrace User Guidance [TR, DE, FR, JP]
Starting date: 27 de enero de 2021
Language: Multiple
Country: Other/NA
Topic: Multi-Trace
Main target group: Other
Commodity: All/any
Training type: E-Page
Training name: E-page / MultiTrace User Guidance for Members [ENG, ES, PT, VI]
Starting date: 27 de enero de 2021
Language: Multiple
Country: Other/NA
Topic: Multi-Trace
Main target group: Supply Chain Actors
Commodity: All/any
Training type: E-Page
Training name: E-Page / MultiTrace User Guidance for Certification Bodies [ENG, ES, PT, TK, JP]
Starting date: 27 de enero de 2021
Language: English
Country: Other/NA
Topic: Multi-Trace
Main target group: Certification Bodies
Commodity: All/any
Training type: E-Page
Training name: MultiTrace User Guidance for Cocoa Traceability
Starting date: 20 de septiembre de 2021
Language: English
Country: Other/NA
Topic: Multi-Trace
Main target group: All/any
Commodity: Cocoa

E-page / Information about labeling approvals

In this e-page you will find information to help you to successfully understand the labeling approval process.

After clicking on the course name, you can access the e-course either by registering as a user of the UTZ Academy Online or alternatively by clicking 'Login as a guest'.


Trainer: Sebnem Cevik
Training type: E-Page
Training name: E-page / Information about labeling approvals
Starting date: 27 de febrero de 2018
Language: English
Country: Other/NA
Topic: Other
Main target group: All/any
Commodity: All/any